Legal

Website Terms of Use

The terms that apply when you use the GreenLife Microfinance website.

Last updated: 13 November 2026

Draft for review. This page is awaiting review by GreenLife Microfinance and its legal advisers. Highlighted items marked “To be confirmed” are details still to be supplied.

1. About these terms

This website is operated by GreenLife Microfinance Ltd, Kaloleni NSSF Building (Mezzanine Floor), P.O. Box 11547, Arusha, Tanzania (company registration no. [To be confirmed: company registration number]). By using the website you agree to these terms. If you do not agree, please do not use it.

2. Information on this website

  • The information on this website is general information about our products and services. It is not financial advice and it is not an offer of credit.
  • All loans are subject to our assessment, approval, eligibility criteria and the signed loan agreement. Where this website and your loan agreement differ, the loan agreement applies.
  • Interest rates, fees and charges are set out on our Fees, Charges and Loan Terms page and in your loan agreement. We may change products, rates and fees, and will give notice of changes as the law requires.
  • Processing times, such as processing within 24 hours, apply once we have all the required documents.
  • Insurance is arranged through Greenhill Insurance Agency and underwritten by insurance companies. See our Insurance Disclosures.

3. Applications and forms

Submitting an application or form does not mean a loan has been approved. Please make sure the information you give is true and complete: giving false information may lead to your application being declined and may be an offence. How we use the information you give is explained in our Privacy Notice.

4. Using the website

You must not misuse the website, including by trying to gain unauthorised access, introducing harmful code, submitting false or automated requests, or using it for any unlawful purpose.

5. Content and trademarks

The GreenLife name, logo and the content of this website belong to GreenLife Microfinance Ltd or are used with permission. Some photographs are licensed from third parties and are credited on our Photo Credits page. You may not copy or reuse content for commercial purposes without our written permission.

The website links to other services, such as Google Maps, WhatsApp and social media. We are not responsible for their content or how they handle your information.

7. Availability and liability

We work to keep the website accurate and available, but we cannot guarantee it will always be error-free or uninterrupted. As far as the law allows, we are not liable for any loss arising from use of the website or reliance on its general information. Nothing in these terms limits rights you have under Tanzanian law, including under the Bank of Tanzania’s consumer protection rules.

8. Fraud

Criminals sometimes pretend to be lenders. Read our Fraud Awareness page to learn how to recognise scams that use our name and how to report them.

9. Governing law and changes

These terms are governed by the laws of the United Republic of Tanzania. We may update them from time to time; the date at the top shows when they last changed.

10. Contact us

Email info@greenlifemicrofinance.co.tz or call +255 740 200 711.